Refund Policy

Version: Launch v1 Effective Date: May 12, 2026 Applies To: Taskologic, Flo, FloHQ, and related services operated by Testamplify LLC

This document is a launch-ready business/legal template and should be reviewed by qualified legal counsel before public release.

1. Overview

This Refund Policy explains how refund requests are handled for Taskologic and Flo.

2. General Rule

Fees are generally non-refundable except where required by law, expressly stated in writing, or approved by us at our discretion.

3. Monthly Plans

Monthly plan payments are generally non-refundable once the billing period begins.

4. Annual Plans

Annual plans may be eligible for limited review if a refund request is submitted within a defined launch or promotional window. Approved refunds may be prorated or partial.

5. Promotional or Early Access Pricing

Founding customer offers, launch promotions, discounted plans, and special pricing may have separate refund terms.

6. Trials

If a trial requires a payment method, you must cancel before the trial ends to avoid charges.

7. Usage-Based Charges

Usage-based fees, AI credits, overages, recordings, storage, transcription usage, and live session usage are generally non-refundable once consumed.

8. Billing Errors

If you believe there was a billing error, contact [billing@taskologic.com] within 30 days of the charge.

9. Refund Requests

Refund requests should include:

• account email
• workspace name
• invoice or charge date
• reason for request
• preferred contact method